Alexandria Auto Repair

Great customer skills, not pushy. Explained everything and helped me set a timeline of when to get work done Ina way that I could afford.

After a long time I think I finally found my goto place for auto care.

Very nice establishment. Friendly staff. Appreciated the fact that they physically showed me what was wrong with my car, as oppose to just telling me what I need to fix with my next visit. If I was still living in the area I'd return here for car services.

It's great that I can get two cars done back to back. They are very accommodating, even when one car needed extra work. They gave me a ride to get the second car, so we all could keep progress moving along.

As always, top notch service! I can always depend on these guys to take of our car, even when I'm out of town. Thanks again!

Great service, done when promised.

I giving an honest 5 stars.1 - Customer Service - The front desk was very friendly and accommodating.1 - Diagnosing the issues - The repair facility had the necessary equipment to find the problems and provide recommended solutions.1 - Communication - The service technicians kept me up to date on all repairs performed and their completion.1 - Technical capability - The technicians were confident and performed necessary repairs where needed. Thank you Carl (former employee) and, Luis.1 - Resolution of issue - On 2 occasions my vehicle was serviced. All issues reported had been identified and resolved.

I was referred here by a friend, because I'm new to the area and I haven't found an auto mechanic that I feel comfortable with yet. My car stalled at work and I wasn't sure what to do, when I called Honest One Auto Care they were able refer me to a towing company who was also very nice and easy to work with, and when my car got to the shop they made sure to keep me updated with the process. Unfortunately for me the problems my car was having were big ones, I felt though that the price they charged me for everything they did was very fair. It also helps that the work they did came with a warranty and even two free Towing rides, let's hope I don't need those though! This was my first trip to Honest-1 Auto Care, but after this experience I would say that they'll be getting my business a lot more. I would definitely recommend

Flexible, polite and on time.

Always great service. Very helpful and friendly