Alexandria Auto Repair

Very good professional service.

They are very friendly,efficient and have a great play area for kids.

Took care of my van and it broken brake, then took care of my out-of-town godson who I brought in with a broken axle and bad ball joint. Got us both done on the same day and got him headed home in a much safer car. My thanks for that.

My constructive criticism would be to improve communication once a vehicle is in for repair work. Twice I have received no word when the work went well past the expected time frame. Most recently overnight and well into the next day. A call or text would be helpful and greatly appreciated so that we can plan and rearrange our schedule. Otherwise I've been very happy with your business.

I appreciate the honesty of your workers and the fact that they do not press you to get work done even though it is a scheduled task.

Job we'll done

Very impressed by the experience I had. You live up to your name!

Professional and also a friendly neighbor in my community.

I went in for an oil change and was early for my appointment. Since it wasn't crazy busy they pulled it and was done before my initial appointment was scheduled, awesome! Mr. Punch is great and very customer informationally focused. Ryan was great as always. I'm not sure names of the technicians but overheard them troubleshooting with Ryan over the phone with a customer, the critical versus major fixes from a safety standpoint. Great communication as used cars today can have potential sticker shock keepin up with maintenance. If only more shops had a standard of operating as Honest-1 does, there would less screw job shops to research and avoid.

I've always been incredibly impressed with Honest 1. As a a female you always worry about getting the wool pulled over your eyes, and Honest 1 has always just really been... well Honest! I love knowing that I'm going to get excellent service and be treated well. I also really appreciate the level extra care in explaining what is going on with my vehicle.