Alexandria Auto Repair

Professional and also a friendly neighbor in my community.

I went in for an oil change and was early for my appointment. Since it wasn't crazy busy they pulled it and was done before my initial appointment was scheduled, awesome! Mr. Punch is great and very customer informationally focused. Ryan was great as always. I'm not sure names of the technicians but overheard them troubleshooting with Ryan over the phone with a customer, the critical versus major fixes from a safety standpoint. Great communication as used cars today can have potential sticker shock keepin up with maintenance. If only more shops had a standard of operating as Honest-1 does, there would less screw job shops to research and avoid.

I've always been incredibly impressed with Honest 1. As a a female you always worry about getting the wool pulled over your eyes, and Honest 1 has always just really been... well Honest! I love knowing that I'm going to get excellent service and be treated well. I also really appreciate the level extra care in explaining what is going on with my vehicle.

The only reason I wouldn't give 5 stars was the time involved. I was quoted one hour for an oil change and it actually was closer to 2. Not a problem that particular day but if I had needed to be somewhere that would have been quite difficult. Otherwise I was very pleased with the service!

excellent and efficient service

I have a great deal of confidence in your trustworthy advice. All service has been excellent, to my knowledge.

I wouldn't go anywhere else! Everyone is always friendly and helpful. Thanks

Oil change was done quicker than expected. Thanks.

Very courteous and helpful staff. Repairs were done on schedule at a reasonable rate. What more can one ask for?

Quick and inexpensive oil change. Beats doing it myself.