Diagnosis of problem was quick, however the lack of a special tool kept my car at the shop longer than anticipated. Not a huge deal as they were able to communicate with me the progress that was being made and my car was eventually fixed with no added costs so I am overall happy with the service that I received.I am surprised that a loner car was not offered as my car was there for over 2 days.
Gene thank-you for taking the time to submit your feedback. Our apologize for the extra time it took to complete the necessary repairs to your vehicle and for not offering the use of our loaner vehicle. Thank-you again for your patronage and look forward to your next visit
- Honest-1 Auto Care Alexandria