Alexandria Auto Repair

Arabic and Spanish speaking personnel

(571) 257-4976updated hours:
Mon - Fri: 9:00 AM - 5:00 PM
Sat: 9:00 AM - 2:00 PM
5

I'm very distrustful of car maintenance and repair shops after a poor experience with the last one. So far Honest 1 seems to be just that--honest.

Evelyn I want to thank-you for taking the time to give your feedback to us here @ honest 1. Thanks again

- Honest-1 Auto Care Alexandria
5

As always great Service! Thank you! :)

Thank you for your kind review. Peter Lee, Owner of Honest-1 AutoCare Roseville

- Honest-1 Auto Care Alexandria
5

Honest 1 keeps it's promises. On time, reasonable price, tell the truth, gives me the facts and options of what needs to be done.

Warren I's like to thank-you for taking your time to share your feedback. Thank-you for a great review and as always your business is much appreciated. Thanks again and look forward to you next visit

- Honest-1 Auto Care Alexandria
4

Friendly and courteous The jobs get done and done right..

Thanks for the kind comment. We hope to earn your business in the future. Peter Lee, owner.

- Honest-1 Auto Care Alexandria
5

I always feel confident that you have my best interests in mind; instead of your profit margin.

Thanks for the kind comment. We hope to earn your business in the future. Peter Lee, owner.

- Honest-1 Auto Care Alexandria
4

2 days after I had an oil change, my dashboard light indicated tire pressure is low and I found one was at 25 lbs today. I assume you checked the tire pressure on all tires? Otherwise service was very good.

Our 21 point inspection includes checking tire pressure. We would be happy to check your tires if you are still having problems with them. Peter Lee, owner

- Honest-1 Auto Care Alexandria
4

Perhaps. The car was not repaired but I referred back to the dealer who had to expend a lot of effort to identify the problem not as the crankshaft sensor but the ECM unit which had to be replaced. This was my first time using your co. I hear good reviews, but I may conclude that your service is for less complicated diagnostic services. My goal was to avoid the dealer, but I have to doubt the ECM problem would have been discovered at your shop.

Thank you for bringing this to my attention. Please accept my sincere apology for this misdiagnosis. My more experience technician was off on vacation that week and my less experienced but otherwise talented technician did not discover this problem. I would ask that you give us another chance. I will mail you a gift certificate for $25 toward any future service for your inconvenience.

- Honest-1 Auto Care Alexandria
5

thank you eric

Thank you for your kind review. Peter Lee, Owner of Honest-1 AutoCare Roseville

- Honest-1 Auto Care Alexandria
5

The staff are professional and knowledgeable. I appreciate getting the appointments right away for emergency situations. The repair services are completed in a timely manner. I have been enjoying visiting Honest Auto Care for the past 4 years for all important car repair and maintenance.

Thank you for your kind review. Peter Lee, Owner of Honest-1 AutoCare Roseville

- Honest-1 Auto Care Alexandria
5

Reliable, timely, and a service shop with integrity! There are never any unpleasant surprises, and they stand behind their warranty.

Thank you for your kind feedback. We look forward to servicing your vehicle needs in the future. Peter Lee, owner of Honest -1

- Honest-1 Auto Care Alexandria
Honest-1 Auto Care Alexandria is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Alexandria (571) 257-9930 if you have any issues in accessing any area of our website.