Customer service was pleasant, informative, and respectful. Waiting area was clean, inviting, and comfortable and the work completed was timely. I was a bit hesitant on the brands of products used, but nothing alarming that I would specifically avoid. The price (with a coupon) was competitive with other local shops. VIP membership was offered but price seemed a bit high for services offered as compared to other local shops. My experience was positive, but not better then what I get from my regular shop and since my regular shop gives me a free car wash with every service, I'll continue to use them unless they are full.
Thanks for the honest opinion. I apologize that we do not offer free car washes after each repair. Perhaps we can offer other discounts to earn your business? Please give us a call. Thanks, owner, Peter Lee
- Honest-1 Auto Care Alexandria